Store Policies & Fulfillment
Shipping & Delivery
Find out about our local courier timings, flat shipping rates, custom order processing times, and wholesale deliveries.
Local UAE Shipping
We offer standard local courier delivery across all seven Emirates (Sharjah, Dubai, Abu Dhabi, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah).
- •Shipping Fee: Flat-rate of 20 AED for all orders (unless a discount coupon code is applied).
- •Transit Time: 1–3 business days for all ready-to-wear items.
Flat 20 AED Rate
Bespoke & Custom Orders
Custom abaya sizing adjustments, sleeve customizations, design replications, or specialized ladieswear orders require dedicated crafting time in our workshop.
- •Stitching Timeline: Sourcing and tailoring takes 7–10 business days after the advance payment is received.
- •Courier Delivery: Dispatched immediately post-stitching, taking an additional 1–3 business days to reach your doorstep.
Crafted to Order
International & Wholesale Shipping
We currently do not support international delivery for regular retail storefront orders.
- •Wholesale Customers: Bulk wholesale orders can be shipped globally via air or cargo freight.
- •Coordination: Please contact our sales team directly on WhatsApp to coordinate wholesale pricing, packaging, and international shipping rates.
Wholesale Available
Fulfillment & Verification
To guarantee secure delivery, our third-party courier partners handle final fulfillment with high care.
- •Courier Contact: The courier driver will call or send a WhatsApp/SMS text message to confirm your exact location and suitable timing before arrival.
- •Address Check: Please ensure your mobile number is typed correctly at checkout and active for calls.
Secure Handover
Questions about your order?
Our team is happy to help you. Visit our FAQ page for general guidelines, or contact us directly on WhatsApp for order status updates.